Effecta Solutions is a modern and efficient company whose main activity is the development of information technology. Founded in 2007, Effecta Solutions is a team of enthusiasts who have a long experience in the field of IT, capable to provide its customers complete IT solutions, which can in an efficient, fast and easy way help to improve their business.
Aware of constant changes in the market, which we are a part of ourselves, we create a complete IT solutions that are not based only on a specific area, but include and promote the process of client’s business by making it more transparent and more efficient. That is the only way we can help the client to improve its performance and expand its business opportunities, which is our common goal.
can be easily adapted to your specific requirements and even easier integrated into your existing IT systems. We do not make robust, expensive and complex solutions for which you need to use a whole team of IT professionals, IT room equipment, months of training. Our systems are not narrowly focused. We understand your business and therefore cover the processes and not the critical points, or individual areas. Our solutions are easy to use, fast to work and result oriented. We integrate CRM, DMS, ticketing at the highest level of security and safety and provide absolute confidentiality.
WE REALLY UNDERSTAND
what it means to provide support to the client, what trouble may bother them and what information can ease their day. We have listened to the grumbling of citizens on crowds and queues or busy phone lines, we’ve read the remarks of foreign experts on lumbering administration, we’ve talked with thousands of operators about their problems. Hundreds of managers complained to us about the lack of time for adequate monitoring of employees, human resource managers pointed to us what is important to them to take care of the employees, and those in large companies are restructuring problems. Marketing experts have taught us why direct marketing is really straightforward, researchers have explained to us how to make the surveys, while responsible indicated to us why it is important that each step must be transformed into a document that will be archived. Commissioner for Information of Public Importance taught us why the most important thing is the protection of one’s personal data and the logistics have pointed to us the importance of georeferencing. We watched where and how the Internet surfers click, hackers have let us know why they attack, we spied hipsters while downloading and buying the latest IT gadgets, while at the same time, we listened to the directors and owners of companies how they don’t have real reports on the activities and adequate control of the business.
That’s why our team is not only made of employees with referent experience in all IT areas . There are also economists, psychologists, researchers, HR managers, experts in the field of e-governance, the marketing experts, lawyers, merchants and designers and we all work as a team to comprehend the client’s business in the widest environment and to create IT solution that meets their needs.
You have several agencies, departments, branches, branches, stores, associated partners, related companies, public institutions that must act synchronized in order to provide adequate customer service? Our IT solutions easily integrate their work transparent forwarding of new cases (ticketing) appropriate services wherever they are and whatever IT solutions had.