{"id":548,"date":"2016-10-05T22:07:02","date_gmt":"2016-10-05T20:07:02","guid":{"rendered":"http:\/\/www.esolutions.rs\/en\/proizvodi\/"},"modified":"2025-08-15T13:10:52","modified_gmt":"2025-08-15T11:10:52","slug":"products","status":"publish","type":"page","link":"https:\/\/www.esolutions.rs\/en\/products\/","title":{"rendered":"<p>Products<\/p>"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb\">\n.avia-accordion.av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb{\nmax-height:321px;\n}\n.avia-accordion.av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb .aviaccordion-preview{\nwidth:17.1%;\n}\n.avia-accordion .aviaccordion-slide.av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb__0{\nleft:0%;\n}\n.avia-accordion .aviaccordion-slide.av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb__1{\nleft:16.666666666667%;\n}\n.avia-accordion .aviaccordion-slide.av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb__2{\nleft:33.333333333333%;\n}\n.avia-accordion .aviaccordion-slide.av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb__3{\nleft:50%;\n}\n.avia-accordion .aviaccordion-slide.av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb__4{\nleft:66.666666666667%;\n}\n.avia-accordion .aviaccordion-slide.av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb__5{\nleft:83.333333333333%;\n}\n<\/style>\n<div  id=\"accordion_slider_1\"  class='aviaccordion avia-accordion av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb aviaccordion-title-inactive av-slideshow-autoplay av-loop-endless ' data-slideshow-options=\"{&quot;interval&quot;:5,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;}\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Blog\" ><ul class=\"aviaccordion-inner\"><li class='aviaccordion-slide av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb__0 aviaccordion-slide-1' data-av-left='0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><a class='aviaccordion-slide-link noHover' href=\"http:\/\/www.esolutions.rs\/proizvodi\/#ecomm\"  ><div class='aviaccordion-preview av-accordion-text-center'><\/div><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.esolutions.rs\/wp-content\/uploads\/2015\/10\/ecomm_feat.jpg\" class=\"aviaccordion-image\" alt=\"\" \/><\/a><\/li><li class='aviaccordion-slide av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb__1 aviaccordion-slide-2' data-av-left='16.666666666667'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><a class='aviaccordion-slide-link noHover' href=\"http:\/\/www.esolutions.rs\/proizvodi\/#callcenter\"  ><div class='aviaccordion-preview av-accordion-text-center'><\/div><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.esolutions.rs\/wp-content\/uploads\/2015\/10\/call_feat.jpg\" class=\"aviaccordion-image\" alt=\"\" \/><\/a><\/li><li class='aviaccordion-slide av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb__2 aviaccordion-slide-3' data-av-left='33.333333333333'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><a class='aviaccordion-slide-link noHover' href=\"http:\/\/www.esolutions.rs\/proizvodi\/#xroad\"  ><div class='aviaccordion-preview av-accordion-text-center'><\/div><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.esolutions.rs\/wp-content\/uploads\/2015\/10\/xroad_feat.jpg\" class=\"aviaccordion-image\" alt=\"\" \/><\/a><\/li><li class='aviaccordion-slide av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb__3 aviaccordion-slide-4' data-av-left='50'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><a class='aviaccordion-slide-link noHover' href=\"http:\/\/www.esolutions.rs\/proizvodi\/#icr\"  ><div class='aviaccordion-preview av-accordion-text-center'><\/div><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.esolutions.rs\/wp-content\/uploads\/2015\/10\/icr_feat.jpg\" class=\"aviaccordion-image\" alt=\"\" \/><\/a><\/li><li class='aviaccordion-slide av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb__4 aviaccordion-slide-5' data-av-left='66.666666666667'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><a class='aviaccordion-slide-link noHover' href=\"http:\/\/www.esolutions.rs\/proizvodi\/#hrconsulting\"  ><div class='aviaccordion-preview av-accordion-text-center'><\/div><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.esolutions.rs\/wp-content\/uploads\/2015\/10\/hr_feat.jpg\" class=\"aviaccordion-image\" alt=\"\" \/><\/a><\/li><li class='aviaccordion-slide av-cm1en8-d0f4c01fa3f50b51b9b96ef052834afb__5 aviaccordion-slide-6' data-av-left='83.333333333333'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><a class='aviaccordion-slide-link noHover' href=\"http:\/\/www.esolutions.rs\/proizvodi\/#hrportal\"  ><div class='aviaccordion-preview av-accordion-text-center'><\/div><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.esolutions.rs\/wp-content\/uploads\/2015\/10\/portal_feat1.jpg\" class=\"aviaccordion-image\" alt=\"\" \/><\/a><\/li><\/ul><div class='aviaccordion-spacer' style='padding-bottom:37.988165680473%'><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7hces-c4b4fc3f10d60c920eff201360e23007\">\n#top .av-special-heading.av-7hces-c4b4fc3f10d60c920eff201360e23007{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-7hces-c4b4fc3f10d60c920eff201360e23007 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7hces-c4b4fc3f10d60c920eff201360e23007 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-7hces-c4b4fc3f10d60c920eff201360e23007 av-special-heading-h2  avia-builder-el-1  el_after_av_slideshow_accordion  el_before_av_section  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Products<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-batk78-c05145f6a089199e8fa4ba28f1493657\">\n.avia-section.av-batk78-c05145f6a089199e8fa4ba28f1493657 .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.esolutions.rs\/wp-content\/uploads\/2015\/10\/7.jpg);\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='ecomm'  class='avia-section av-batk78-c05145f6a089199e8fa4ba28f1493657 main_color avia-section-default avia-no-shadow  avia-builder-el-2  el_after_av_heading  el_before_av_section  av-parallax-section avia-bg-style-parallax container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-548'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-b5bbmk-87c04b3dcd1e76a759e1ab49bf2257e7\">\n.flex_column.av-b5bbmk-87c04b3dcd1e76a759e1ab49bf2257e7{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-b5bbmk-87c04b3dcd1e76a759e1ab49bf2257e7 av_one_full  avia-builder-el-3  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-b11uxo-40a112bb74e96823299f3bad2990f168 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-884 aligncenter\" src=\"http:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/e-comm-2.png\" alt=\"e-comm-2\" width=\"604\" height=\"215\" srcset=\"https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/e-comm-2.png 604w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/e-comm-2-300x107.png 300w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/e-comm-2-450x160.png 450w\" sizes=\"auto, (max-width: 604px) 100vw, 604px\" \/><\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-awbt0s-89362e7fa85ea209cc878d966e74db45\">\n.avia-section.av-awbt0s-89362e7fa85ea209cc878d966e74db45 .av-parallax .av-parallax-inner{\nbackground-repeat:repeat;\nbackground-image:url(https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/Grey-crisp-and-subtle-tiny-black-lines-Tileable-Patterns.jpg);\nbackground-position:0% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-awbt0s-89362e7fa85ea209cc878d966e74db45 main_color avia-section-default avia-no-shadow  avia-builder-el-5  el_after_av_section  el_before_av_section  av-parallax-section avia-bg-style-parallax container_wrap sidebar_right'  data-section-bg-repeat='repeat'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color '><\/div><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-548'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-am255g-acf131bb9c6095485005cfc092524c6e\">\n.flex_column.av-am255g-acf131bb9c6095485005cfc092524c6e{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-am255g-acf131bb9c6095485005cfc092524c6e av_two_third  avia-builder-el-6  el_before_av_one_third  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-agnlak-8a717cd0bd340f0db748cb13f3094822 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\"><strong>E-COMM<\/strong> Contact Center system, being an intelligent software solution for providing comprehensive customer service, will enable you to listen to your client, get to know them, and provide the right answer in the shortest possible time<\/p>\n<p><strong>E-COMM<\/strong> is all-encompassing: whether it is a phone call, email, SMS, smartphone application, documents, social networks, website, or intranet \u2013 no communication with a client will be lost<\/p>\n<p><strong>E-COMM<\/strong> is easy to use, customize, integrate, or purchase<\/p>\n<p><strong>E-COMM<\/strong> keeps pace with business growth, integrates with other systems and applications, or relevant partners<\/p>\n<p><strong>E-COMM<\/strong> effortlessly unifies the work of multiple departments, branches, partners or companies wherever they are being located or whatever IT system they have<\/p>\n<p style=\"text-align: justify;\"><a class=\"button medium\" href=\"http:\/\/www.ecomm.rs\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more<\/a><\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-114yms-881c0879081fce044412fa4381ea7e47\">\n.flex_column.av-114yms-881c0879081fce044412fa4381ea7e47{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-114yms-881c0879081fce044412fa4381ea7e47 av_one_third  avia-builder-el-8  el_after_av_two_third  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><div  class='avia-slideshow av-a8c5z0-9bb48e8bdaf0323cc694bf20489f54bd avia-slideshow-medium av_slideshow avia-slide-slider  avia-builder-el-9  avia-builder-el-no-sibling  av-slideshow-ui av-control-hidden av-no-slider-navigation av-hide-nav-arrows av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:true,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 36.666666666667%;'><li  class='avia-slideshow-slide av-a8c5z0-9bb48e8bdaf0323cc694bf20489f54bd__0  slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img fetchpriority=\"high\" class=\"wp-image-1502 avia-img-lazy-loading-not-1502\"  src='https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/automotive2-300x110.png' width='300' height='110' title='automotive2' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-a8c5z0-9bb48e8bdaf0323cc694bf20489f54bd__1  slide-2 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img fetchpriority=\"high\" class=\"wp-image-1503 avia-img-lazy-loading-not-1503\"  src='https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/business-300x110.png' width='300' height='110' title='business' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-a8c5z0-9bb48e8bdaf0323cc694bf20489f54bd__2  slide-3 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img fetchpriority=\"high\" class=\"wp-image-1504 avia-img-lazy-loading-not-1504\"  src='https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/e-gov4-300x110.png' width='300' height='110' title='e-gov4' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-a8c5z0-9bb48e8bdaf0323cc694bf20489f54bd__3  slide-4 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img fetchpriority=\"high\" class=\"wp-image-1505 avia-img-lazy-loading-not-1505\"  src='https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/health_2-300x110.png' width='300' height='110' title='health_2' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide ' aria-hidden='true' data-av_icon='\ue87c' data-av_iconfont='entypo-fontello'  tabindex='-1'>Previous<\/a><a href='#next' class='next-slide ' aria-hidden='true' data-av_icon='\ue87d' data-av_iconfont='entypo-fontello'  tabindex='-1'>Next<\/a><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9ba12c-eb83ed20402552bb0a3cbd6ad0f4509a\">\n.avia-section.av-9ba12c-eb83ed20402552bb0a3cbd6ad0f4509a .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.esolutions.rs\/wp-content\/uploads\/2015\/10\/1.jpg);\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='callcenter'  class='avia-section av-9ba12c-eb83ed20402552bb0a3cbd6ad0f4509a main_color avia-section-default avia-no-shadow  avia-builder-el-10  el_after_av_section  el_before_av_section  av-parallax-section avia-bg-style-parallax container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-548'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9725h0-dcd1684112ed0fc7f5cb8d673949163f\">\n.flex_column.av-9725h0-dcd1684112ed0fc7f5cb8d673949163f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-9725h0-dcd1684112ed0fc7f5cb8d673949163f av_one_full  avia-builder-el-11  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-9331gs-7dd09a4bc4996f602cb36950b63928c0 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-883 aligncenter\" src=\"http:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/call_centar-4g.png\" alt=\"call_centar-4g\" width=\"850\" height=\"212\" srcset=\"https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/call_centar-4g.png 850w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/call_centar-4g-300x75.png 300w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/call_centar-4g-768x192.png 768w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/call_centar-4g-845x212.png 845w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/call_centar-4g-705x176.png 705w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/call_centar-4g-450x112.png 450w\" sizes=\"auto, (max-width: 850px) 100vw, 850px\" \/><\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8x2zos-bfc3cd12268cf36e08a28e76f1c3ac33\">\n.avia-section.av-8x2zos-bfc3cd12268cf36e08a28e76f1c3ac33{\nbackground-color:#04325a;\nbackground-image:unset;\n}\n.avia-section.av-8x2zos-bfc3cd12268cf36e08a28e76f1c3ac33 .av-section-color-overlay{\nopacity:0.5;\nbackground-image:url(https:\/\/www.esolutions.rs\/wp-content\/themes\/enfold\/enfold\/images\/background-images\/polygon.png);\nbackground-repeat:repeat;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-8x2zos-bfc3cd12268cf36e08a28e76f1c3ac33 main_color avia-section-default avia-no-shadow  avia-builder-el-13  el_after_av_section  el_before_av_section  avia-bg-style-parallax av-section-color-overlay-active container_wrap sidebar_right'  ><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-548'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8qlk50-db19982b21b6d24b513ffcb87d79f1c0\">\n.flex_column.av-8qlk50-db19982b21b6d24b513ffcb87d79f1c0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-8qlk50-db19982b21b6d24b513ffcb87d79f1c0 av_one_full  avia-builder-el-14  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8kcm58-2b04fba386ce20d80e74f62f759af15d\">\n#top .av_textblock_section.av-8kcm58-2b04fba386ce20d80e74f62f759af15d .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-8kcm58-2b04fba386ce20d80e74f62f759af15d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><strong style=\"color: #ff9900;\">Contact Center:<\/strong><br \/>\nVarious media integration: phone, texts, email, smartphone application, fax, web, video<\/p>\n<p><strong style=\"color: #ff9900;\">Cost Centar:<\/strong><br \/>\nUnsuccessful call centers and contact centers become generators of new costs for the company.<\/p>\n<p>Experience shows that acquiring a new client is 6\u20137 times more expensive than retaining an existing one. As many as two-thirds of clients leave due to inadequate care.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5z6ljo-477bab11dc215c81e7ac1813fd7f33f9\">\n.avia-section.av-5z6ljo-477bab11dc215c81e7ac1813fd7f33f9 .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.esolutions.rs\/wp-content\/uploads\/2015\/10\/4.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='icr'  class='avia-section av-5z6ljo-477bab11dc215c81e7ac1813fd7f33f9 main_color avia-section-default avia-no-shadow  avia-builder-el-16  el_after_av_section  el_before_av_section  av-parallax-section avia-bg-style-parallax container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-548'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5usrg4-99915ce71bc6456ffe1ed85f8cca0428\">\n.flex_column.av-5usrg4-99915ce71bc6456ffe1ed85f8cca0428{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-5usrg4-99915ce71bc6456ffe1ed85f8cca0428 av_one_full  avia-builder-el-17  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-5r9pdg-e6b7d657109a38fcd7ff3a757b5e2b93 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-881 aligncenter\" src=\"http:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/icr-2.png\" alt=\"icr-2\" width=\"630\" height=\"279\" srcset=\"https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/icr-2.png 630w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/icr-2-300x133.png 300w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/icr-2-450x199.png 450w\" sizes=\"auto, (max-width: 630px) 100vw, 630px\" \/><\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5kjz7o-8bb8937345234c0b8ffee9a765b56869\">\n.avia-section.av-5kjz7o-8bb8937345234c0b8ffee9a765b56869 .av-parallax .av-parallax-inner{\nbackground-repeat:repeat;\nbackground-image:url(https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/Grey-crisp-and-subtle-tiny-black-lines-Tileable-Patterns.jpg);\nbackground-position:0% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='icr'  class='avia-section av-5kjz7o-8bb8937345234c0b8ffee9a765b56869 main_color avia-section-default avia-no-shadow  avia-builder-el-19  el_after_av_section  el_before_av_section  av-parallax-section avia-bg-style-parallax container_wrap sidebar_right'  data-section-bg-repeat='repeat'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color '><\/div><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-548'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5cjcs4-7f40a30d21da3eb42b264d11647a10cc\">\n.flex_column.av-5cjcs4-7f40a30d21da3eb42b264d11647a10cc{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-5cjcs4-7f40a30d21da3eb42b264d11647a10cc av_two_fifth  avia-builder-el-20  el_before_av_one_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-557q1g-f327d0d167d853983d361df97ca2e720 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><section data-height=\"400\">\n<div class=\"parallax_content\">\n<p style=\"text-align: justify;\"><strong>ICR system <\/strong>provides a solution that can best assist you in managing telephone calls, as well as enabling your clients to access the services and information they need more easily and quickly, all through the combination of advanced hardware and software development technology.<\/p>\n<p>It is no longer necessary to route all your calls through a phone switchboard \u2014 our system does part of the work for you, communicates with clients, and provides them with timely information.<\/p>\n<\/div>\n<\/section>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-53zqpg-d4a92e041d5e2753129f802f4e87c1a1\">\n.flex_column.av-53zqpg-d4a92e041d5e2753129f802f4e87c1a1{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-53zqpg-d4a92e041d5e2753129f802f4e87c1a1 av_one_fifth  avia-builder-el-22  el_after_av_two_fifth  el_before_av_two_fifth  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-4t9c7o-7576587df53efb193ff2cf355c7c28b4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-800\" src=\"http:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/Interactive-Voice-Response.png\" alt=\"\" width=\"280\" height=\"256\" \/><\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4norj8-500e332bed4a9d2f898ed9a6a4d11439\">\n.flex_column.av-4norj8-500e332bed4a9d2f898ed9a6a4d11439{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-4norj8-500e332bed4a9d2f898ed9a6a4d11439 av_two_fifth  avia-builder-el-24  el_after_av_one_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-4jo4qs-cbd176322a093f8a1787a35064cc1f50 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><section data-height=\"400\">\n<div class=\"parallax_content\">\n<p style=\"text-align: justify;\"><strong>How to find the right system for your company?<\/strong><\/p>\n<p style=\"text-align: justify;\">Your business has specific needs, which is the reason why we are here to help you adapt our system to your company&#8217;s unique requirements.<\/p>\n<p style=\"text-align: justify;\">\nWe combine our expertise in interactive voice response systems with an understanding of your business needs in order of providing you with the best solution. You are involved in the system\u2019s development, ensuring all our clients\u2019 requirements are met in the best possible way.<\/p>\n<\/div>\n<\/section>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fswxw-763c3dcdce98b07e5265a2ec98ea6864\">\n.avia-section.av-fswxw-763c3dcdce98b07e5265a2ec98ea6864 .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.esolutions.rs\/wp-content\/uploads\/2015\/10\/5.jpg);\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='hrconsulting'  class='avia-section av-fswxw-763c3dcdce98b07e5265a2ec98ea6864 main_color avia-section-default avia-no-shadow  avia-builder-el-26  el_after_av_section  el_before_av_section  av-parallax-section avia-bg-style-parallax container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-548'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-f4tno-e64d173bef265a2055acd61b2f8294e7\">\n.flex_column.av-f4tno-e64d173bef265a2055acd61b2f8294e7{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-f4tno-e64d173bef265a2055acd61b2f8294e7 av_one_full  avia-builder-el-27  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-44p8a4-ee4eef55e39cc1c03f53b2f4137451cf '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-877 aligncenter\" src=\"http:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/hr-cons-2.png\" alt=\"hr-cons-2\" width=\"711\" height=\"276\" srcset=\"https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/hr-cons-2.png 711w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/hr-cons-2-300x116.png 300w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/hr-cons-2-710x276.png 710w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/hr-cons-2-705x274.png 705w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/hr-cons-2-450x175.png 450w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3wsef8-3e982bb525c2785e16bb5f9e918fce13\">\n.avia-section.av-3wsef8-3e982bb525c2785e16bb5f9e918fce13{\nbackground-color:#ff9900;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_8'  class='avia-section av-3wsef8-3e982bb525c2785e16bb5f9e918fce13 main_color avia-section-default avia-no-shadow  avia-builder-el-29  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-548'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3o26p0-b06f3146df88807d563ac84544d7c915\">\n.flex_column.av-3o26p0-b06f3146df88807d563ac84544d7c915{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3o26p0-b06f3146df88807d563ac84544d7c915 av_one_half  avia-builder-el-30  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-cz9zo-785dbabd3dfbc920da40e90fcae6399f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><section data-height=\"300\">\n<div class=\"parallax_content\" style=\"text-align: justify;\">\n<h4 align=\"left\">Strategic HR<\/h4>\n<div class=\"list square\">\n<ul style=\"color: black;\">\n<li>Analysis of the current human resource management practices and the impact it has on the organization\u2019s effectiveness and productivity<\/li>\n<li>Development of a human resource management strategy in line with the organization\u2019s strategic goals, including an action plan and performance indicators.<\/li>\n<li>Organization\u2019s values and organizational culture analysis (in a modern organization, culture significantly impacts the organization\u2019s success; the organizational culture difference can be illustrated by the story of two stonemasons carving stone for a building. When asked what they were doing, the first replied: \u201cI\u2019m carving this damn block of stone,\u201d while the second said: \u201cI\u2019m part of a team building a cathedral.\u201d).<\/li>\n<li>An organization that wants its employees to see themselves as part of a team building a cathedral rather than carving a damn block of stone is committed to analyzing and developing its organizational culture.<\/li>\n<li>Development of a program for creating a new organizational culture<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<section data-height=\"300\">\n<div class=\"parallax_content\" style=\"text-align: justify;\"><\/div>\n<\/section>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3gzxx0-32e86197f103bf876c41d06026f30b9d\">\n.flex_column.av-3gzxx0-32e86197f103bf876c41d06026f30b9d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3gzxx0-32e86197f103bf876c41d06026f30b9d av_one_half  avia-builder-el-32  el_after_av_one_half  el_before_av_one_full  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-3asnc4-b802452398003967202d4bc496ccbb87 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><section data-height=\"300\">\n<div class=\"parallax_content\" style=\"text-align: justify;\">\n<h4 align=\"left\">Operational HR:<\/h4>\n<\/div>\n<\/section>\n<section data-height=\"200\">\n<div class=\"parallax_content\">\n<div class=\"list square\">\n<ul style=\"color: black;\">\n<li>Performance measurement program development with training for managers and all employees<\/li>\n<li>Analysis of employee motivation and stimulation program creation<\/li>\n<li>Determining training needs and developing a training plan<\/li>\n<li>Development of a procedure for conducting the selection process<\/li>\n<li>Analysis of specific human resource management problems identified by the client and development of measures or the purpose of\u00a0 resolving them (issues related to work discipline, high employee turnover, frequent sick leave and absences, low efficiency levels, etc.)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<section data-height=\"300\">\n<div class=\"parallax_content\" style=\"text-align: justify;\"><\/div>\n<\/section>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3212zw-55a276932c54824284495165a21d57ec\">\n.flex_column.av-3212zw-55a276932c54824284495165a21d57ec{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-3212zw-55a276932c54824284495165a21d57ec av_one_full  avia-builder-el-34  el_after_av_one_half  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-2wsx2s-a9eee80b7f9166f89e2911ca8a1b1359 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><section data-height=\"300\">\n<div class=\"parallax_content\">\n<h4 align=\"left\">HR Administration<\/h4>\n<\/div>\n<\/section>\n<section data-height=\"200\">\n<div class=\"parallax_content\">\n<div class=\"list square\">\n<ul style=\"color: black;\">\n<li>Performance measurement program development with training for managers and all employees<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<section data-height=\"200\">\n<div class=\"parallax_content\">\n<h4>Organizational Change Management<\/h4>\n<div class=\"list square\">\n<ul style=\"color: black;\">\n<li>Analysis of the organization\u2019s capacity in implementation of organizational changes and development of a change management plan<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<section data-height=\"300\">\n<div class=\"parallax_content\">\n<h4>HR Support in the Restructuring Process<\/h4>\n<div class=\"list square\">\n<ul style=\"color: black;\">\n<li>Performance measurement program development with training for managers and all employees<\/li>\n<li>Analysis of employee motivation and creation of a stimulation program<\/li>\n<li>Determining training needs and a training plan development<\/li>\n<li>Development of a procedure for conducting the selection process<\/li>\n<li>Organization\u2019s capacity analysis for implementation of organizational changes and a change management plan development<\/li>\n<li>Outplacement selection when identifying technological redundancies<\/li>\n<li>Cooperation with the union (win-win strategy)<\/li>\n<li>A social program management development in collaboration with all relevant stakeholders (management, union, HR department, National Employment Service)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2t4ptg-0a2a280aa94ae81ef292fc041ed1207f\">\n.avia-section.av-2t4ptg-0a2a280aa94ae81ef292fc041ed1207f .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.esolutions.rs\/wp-content\/uploads\/2015\/10\/6.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='hrportal'  class='avia-section av-2t4ptg-0a2a280aa94ae81ef292fc041ed1207f main_color avia-section-default avia-no-shadow  avia-builder-el-36  el_after_av_section  el_before_av_section  av-parallax-section avia-bg-style-parallax container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-548'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2jkh2k-09cc83ec37fbc6e5b8e76e6d591a9415\">\n.flex_column.av-2jkh2k-09cc83ec37fbc6e5b8e76e6d591a9415{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2jkh2k-09cc83ec37fbc6e5b8e76e6d591a9415 av_one_full  avia-builder-el-37  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-2fo7os-b9c18618de39008e4871d6280f6c8fca '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-876 size-full aligncenter\" src=\"http:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/hr-port-2.png\" width=\"723\" height=\"213\" srcset=\"https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/hr-port-2.png 723w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/hr-port-2-300x88.png 300w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/hr-port-2-705x208.png 705w, https:\/\/www.esolutions.rs\/wp-content\/uploads\/2016\/10\/hr-port-2-450x133.png 450w\" sizes=\"auto, (max-width: 723px) 100vw, 723px\" \/><\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2a9dss-eea885e1c25446636ebc251a6eb6f782\">\n.avia-section.av-2a9dss-eea885e1c25446636ebc251a6eb6f782{\nbackground-color:#04325a;\nbackground-image:unset;\n}\n.avia-section.av-2a9dss-eea885e1c25446636ebc251a6eb6f782 .av-section-color-overlay{\nopacity:0.5;\nbackground-image:url(https:\/\/www.esolutions.rs\/wp-content\/themes\/enfold\/enfold\/images\/background-images\/polygon.png);\nbackground-repeat:repeat;\n}\n<\/style>\n<div id='av_section_10'  class='avia-section av-2a9dss-eea885e1c25446636ebc251a6eb6f782 main_color avia-section-default avia-no-shadow  avia-builder-el-39  el_after_av_section  avia-builder-el-last  avia-bg-style-parallax av-section-color-overlay-active container_wrap sidebar_right'  ><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-548'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-21s3tw-102ca59f1de7223f7ccab1ff284189c3\">\n.flex_column.av-21s3tw-102ca59f1de7223f7ccab1ff284189c3{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-21s3tw-102ca59f1de7223f7ccab1ff284189c3 av_one_full  avia-builder-el-40  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1x1wik-da253533f46747270d76ab6422e12fd8\">\n#top .av_textblock_section.av-1x1wik-da253533f46747270d76ab6422e12fd8 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-1x1wik-da253533f46747270d76ab6422e12fd8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><section data-height=\"350\">\n<div class=\"parallax_content\">\n<h4>HR PORTAL STRUCTURE<\/h4>\n<p><strong style=\"color: #ff9900;\">The HR Intranet portal<\/strong>\u00a0consists of two parts: a public section and an administrative section (Administrative Panel).<br \/>\nThe public section is accessible to all employees, requiring login with a user account and password. Login is implemented in order to grant users access to specific system parts, such as attendance records, annual leave overview, and similar functions.<br \/>\nThe administrative section is used for public section management, i.e., all portal content. Access is possible strictly through authorized user login, and it is very simple to use, manage, and maintain.<\/p>\n<\/div>\n<\/section>\n<section data-height=\"1000\">\n<div class=\"parallax_content\"><\/div>\n<\/section>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1r33ho-584605ea2046fa6e19e2d50563f5ff84\">\n.flex_column.av-1r33ho-584605ea2046fa6e19e2d50563f5ff84{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1r33ho-584605ea2046fa6e19e2d50563f5ff84 av_one_half  avia-builder-el-42  el_after_av_one_full  el_before_av_one_half  first flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1itr0k-5e0fb0df53c2651e75bba855fb024f7d\">\n#top .av_textblock_section.av-1itr0k-5e0fb0df53c2651e75bba855fb024f7d .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-1itr0k-5e0fb0df53c2651e75bba855fb024f7d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><section data-height=\"350\">\n<div class=\"parallax_content\">\n<h4>The following functional sections are included in the public pages:<\/h4>\n<div class=\"two_columns_50_50 clearfix\">\n<div class=\"column1\">\n<div class=\"column_inner\">\n<div class=\"list square\">\n<ul>\n<li>Organizational Structure<\/li>\n<li>Employee Development \u2013 Training<\/li>\n<li>Recruitment<\/li>\n<li>Directory<\/li>\n<li>FAQ \u2013 Questions and Answers<\/li>\n<li>HR Guide<\/li>\n<li>Documents and Forms \/ Document Download \/<\/li>\n<li>Calendar<\/li>\n<li>Search Engine<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section data-height=\"1000\"><\/section>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1hh2p8-e594b3e1dee9ec7eba7b1dfc2a530c52\">\n.flex_column.av-1hh2p8-e594b3e1dee9ec7eba7b1dfc2a530c52{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1hh2p8-e594b3e1dee9ec7eba7b1dfc2a530c52 av_one_half  avia-builder-el-44  el_after_av_one_half  el_before_av_one_half  flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1amw1o-83dc6f03d127f7c96d48985016b8455d\">\n#top .av_textblock_section.av-1amw1o-83dc6f03d127f7c96d48985016b8455d .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-1amw1o-83dc6f03d127f7c96d48985016b8455d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><section data-height=\"350\">\n<div class=\"parallax_content\">\n<h4>ADMINISTRATIVE PANEL<\/h4>\n<\/div>\n<\/section>\n<section data-height=\"1000\">\n<div class=\"parallax_content\">\n<p>The administrative panel is accessible only to the HR portal administrator and is protected by a username and password.<\/p>\n<h4>The Administrative Panel functional sections:<\/h4>\n<p>For HR Staff Only<\/p>\n<p>This part of the administrative panel allows HR portal&#8217;s full administration and management\u00a0\u00a0 and is based on a CMS (Content Management System). it is necessary for the administrator to log in to the system, which shall enable content adding, modification of the existing portal content or its deletion, setting answers to questions, and exporting documents in Word or Excel format etc.<\/p>\n<h4><\/h4>\n<\/div>\n<\/section>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12idyc-61882e1475a151d4cf45e10fcb79c523\">\n.flex_column.av-12idyc-61882e1475a151d4cf45e10fcb79c523{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12idyc-61882e1475a151d4cf45e10fcb79c523 av_one_half  avia-builder-el-46  el_after_av_one_half  el_before_av_one_half  first flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-veu3w-7079cd6d7eb164860c265f613195e66c\">\n#top .av_textblock_section.av-veu3w-7079cd6d7eb164860c265f613195e66c .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-veu3w-7079cd6d7eb164860c265f613195e66c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><section data-height=\"350\">\n<div class=\"parallax_content\" style=\"text-align: justify;\">\n<h4><strong>CMS-based administration provides the following functionalities<\/strong>:<\/h4>\n<\/div>\n<\/section>\n<section data-height=\"1000\">\n<div class=\"parallax_content\" style=\"text-align: justify;\">\n<div class=\"two_columns_50_50 clearfix\">\n<div class=\"column1\">\n<div class=\"column_inner\">\n<p>1. File management<\/p>\n<div class=\"list square\">\n<ul>\n<li>All files are added through the administrative panel<\/li>\n<li>Complete overview of all information related to the files \u2013 file size, date of upload, etc.<\/li>\n<li>File access management through metadata and server search<\/li>\n<li>Security \u2013 allows authorized data access<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"column2\">\n<div class=\"column_inner\">\n<p>2. 2. Portal content management<\/p>\n<div class=\"list square\">\n<ul>\n<li>Portal content is entered through the administrative panel<\/li>\n<li>Portal content retrieved from PERBIT is automatically updated by downloading new files, in coordination with SUK<\/li>\n<li>Document Workflow \u2013 The system tracks the documents flow and notifies the person responsible for action on each document<\/li>\n<li>Versioning \u2013 The system tracks all document changes and maintains a history of previous versions of each document<\/li>\n<li>Export \u2013 Content transfer to various document formats (MS Excel, MS Word, PDF)<\/li>\n<li>Activity Reports \u2013 All system user activities (browsing, downloads) can be monitored. The data obtained is used in portal usage reports<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2yxro-33e4376c209915f0b058f01d96f3fa1a\">\n.flex_column.av-2yxro-33e4376c209915f0b058f01d96f3fa1a{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2yxro-33e4376c209915f0b058f01d96f3fa1a av_one_half  avia-builder-el-48  el_after_av_one_half  el_before_av_one_full  flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kzrsk-752f5bf7aa5f3bec71b3bdb35b0cc185\">\n#top .av_textblock_section.av-kzrsk-752f5bf7aa5f3bec71b3bdb35b0cc185 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kzrsk-752f5bf7aa5f3bec71b3bdb35b0cc185 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><section data-height=\"350\">\n<div class=\"parallax_content\">\n<h4>Reports:<\/h4>\n<\/div>\n<\/section>\n<section data-height=\"1000\">\n<div class=\"parallax_content\">\n<div class=\"list square\">\n<ul>\n<li>Number of visits (daily, monthly, average)<\/li>\n<li>The entire number of visits &#8211; Total hits(counts every visit to a page, e.g., top 10 trainings)<\/li>\n<li>Top lists of popular content &ndash; Most popular content<\/li>\n<li>Most downloaded documents<\/li>\n<li>Most popular portal sections, e.g., FAQ, training, etc.<\/li>\n<li>Current visitors &ndash; counts the number of users currently on the portal<\/li>\n<li>Portal content is added through the administrative panel, which is protected by a username and password (form-based authentication) to prevent unauthorized access to this part of the portal. The Administrative Panel access is enabled through the SSL protocol in order of ensuring secure data transmission over the Internet. This provides strong data encryption via Secure Sockets Layer (SSL) and Transport Layer Security (TLS) protocols.<\/li>\n<li>User access management is made through user accounts (the administrator, with its rights, can assign other user roles, e.g., Training users may only manage the training section, whereas Super Administrators can modify any part of the portal, etc.).<\/li>\n<li>Portal content administrator can view, modify, and delete previous entries in the system. The database stores the history of all changes, making possible tracking of which system user made changes and when.<\/li>\n<li>All forms and documents are stored in the database<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gzqlw-b20455f4a72b61b3b01e57f00ecc65a4\">\n.flex_column.av-gzqlw-b20455f4a72b61b3b01e57f00ecc65a4{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-gzqlw-b20455f4a72b61b3b01e57f00ecc65a4 av_one_full  avia-builder-el-50  el_after_av_one_half  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-wvvg-8959068c9a6a7d8e65da737dc82a0d71\">\n#top .av_textblock_section.av-wvvg-8959068c9a6a7d8e65da737dc82a0d71 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-wvvg-8959068c9a6a7d8e65da737dc82a0d71 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p>The entire system is independent of the database and practically supports any RDBMS.<\/p>\n<\/div><\/section><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='after_section_10'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-548'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1452,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-548","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.esolutions.rs\/en\/wp-json\/wp\/v2\/pages\/548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esolutions.rs\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.esolutions.rs\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.esolutions.rs\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.esolutions.rs\/en\/wp-json\/wp\/v2\/comments?post=548"}],"version-history":[{"count":127,"href":"https:\/\/www.esolutions.rs\/en\/wp-json\/wp\/v2\/pages\/548\/revisions"}],"predecessor-version":[{"id":1598,"href":"https:\/\/www.esolutions.rs\/en\/wp-json\/wp\/v2\/pages\/548\/revisions\/1598"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.esolutions.rs\/en\/wp-json\/wp\/v2\/media\/1452"}],"wp:attachment":[{"href":"https:\/\/www.esolutions.rs\/en\/wp-json\/wp\/v2\/media?parent=548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}